UNSAVD
UNSAVD
Get the app
Legal

Privacy Policy

Last updated: 18 October 2026

01Who we are

Unsavd ("we", "us") is operated by Unsavd For Social Media Applications Development & Management, a business licensed in Dubai, United Arab Emirates. You can reach us at [email protected].

Unsavd helps you find viral food and hangout spots in Dubai. This policy explains what personal data we collect, why, who we share it with, and what choices you have.

02What we collect

Account data. When you sign in with Google or Apple we receive your name, your email address and a unique account ID from them. You then choose a display name and a doodle avatar. We do not receive your Google or Apple password.

What you do in the app. Spots you save, stamps and badges in your Food Passport, your monthly recap, and the reports, removal requests and messages you send us.

Location. If you allow it, we use your phone's location when you search, look at what's near you, or open the map, so we can show nearby spots and distances. We do not track your location in the background, we do not keep a history of where you have been, and we do not show your location to other people. You can say no and still search by area.

Usage and device data. If "Share anonymous usage data" is on in Settings (it is on by default), we collect which screens you open, taps such as save or play, search terms (without your name), your app version, device type and operating system. We use this to find bugs and improve the app. You can switch it off in Settings, Privacy settings.

Notifications (only if you turn them on). If you allow notifications, we store a push token that identifies your device so we can send them.

Messages to us. When you use Report a problem, Request removal, Contact or the business form, we keep what you write, and the email address you give.

03What we do not collect

We do not collect payment details (Unsavd has no payments), your contacts, your photos, or your precise location history. We do not sell personal data and we do not use it for third-party advertising.

  • To create and run your account, and to show you nearby spots, saves, stamps and badges. (Contract and your consent.)
  • To keep the app working, secure and free from abuse. (Our legitimate interest.)
  • To understand how the app is used and to improve it. (Your consent, which you can withdraw at any time in Settings.)
  • To answer your messages and handle reports and removal requests. (Our legitimate interest and, where you ask us to act, your request.)
  • To follow the law. (Legal obligation.)

05Who handles data for us

We use trusted providers to run Unsavd. Each one only receives what it needs.

  • Database and sign-in hosting: Supabase.
  • Sign-in: Google and Apple.
  • Maps: Mapbox, which receives map requests and the area you are viewing.
  • Usage analytics: PostHog.
  • Notifications: Expo (if you turn them on).
  • Catalogue building: we use an AI service (Anthropic) and public APIs to read public captions and video details so we can match videos to restaurants. This uses public creator content, not your personal data.

Some providers process data outside the UAE. We choose providers that protect data, and we limit what they receive. We may also share data if the law requires it, or to protect people from fraud or harm.

06Videos from Instagram, YouTube and TikTok

Spot videos are shown through the official embeds of Instagram, YouTube and TikTok. When you play one, that platform may set cookies, store data on your device and collect information about you under its own policy. We never download or re-upload creators' videos.

07How long we keep data

  • Your account data, saves, stamps and badges are kept until you delete your account.
  • Usage data is kept for up to 12 months, then deleted or made anonymous.
  • Reports and removal requests are kept until we have handled them, and for a short period afterwards.
  • Deletion is completed within 30 days of your request. We may keep limited records where the law requires it, or where needed to prevent fraud or abuse.

08Your choices and rights

You can:

  • See and download your data in the app: Profile, Settings, Download my data.
  • Delete your account and data in the app: Profile, Settings, Delete account. If you can't open the app, use https://unsavd.app/delete-account.
  • Correct your display name and avatar in the app, or ask us to correct anything else.
  • Turn off analytics in Settings, Privacy settings.
  • Turn off location in your phone settings. Search still works by area.
  • Ask us to restrict or stop using your data, or withdraw your consent.
  • Complain to us first at [email protected]. You can also contact the relevant UAE data protection authority.

We aim to answer within 30 days. This is our own commitment, because the UAE's detailed deadlines are still to be published.

09Security

We use encrypted connections, access controls, and database rules so people can only read their own account data. No system is perfectly secure. If a breach affects your data, we will tell you and the authorities as the law requires.

10Children

Unsavd is not for children under 13. If you are under 18, please use it with a parent's or guardian's permission. If you think a child has given us data, contact us and we will delete it.

11Changes

If we change this policy in a way that matters, we will tell you in the app or on this page before it takes effect. The date at the top shows the latest version.

12Contact

[email protected]